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We were referred to John and Susie in November of 2018 to help sell our home in Burbank, CA. Our situation was unique, as we had moved out of our home in order to complete a remodel, but ultimately the remodel fell through. In response to the remodel not moving forward, my wife and I decided it was in our best interest to sell the home and move to another city (Thousand Oaks, CA) in order to purchase a larger home for our growing family. Time was a concern, because we were expecting our second child in May of 2019. After reaching out to Susie and John at the end of November, they immediately got work the next day in providing guidance on the selling process, pricing, and suggested touch-ups to help present our Burbank home prior to listing. Once we agreed upon the touch-ups and pricing, Susie and John handled everything! They coordinated and managed painting, workmen, power washing, staging etc. prior to listing. Susie even went into the city to check on/obtain permits in order to maximize value. It was such a burden relief to have them handle all of these items on our behalf. And best of all, the house looked amazing when they were done. It was hard for us not to move back-in when we saw the final product! John and Susie handled all of the showings and managed all possible buyers. Our home was listed around the holidays, and John and Susie worked throughout this time at the expense of their own family in order to meet our time constraint of needing to sell and buy a home immediately. Within approximately 2 weeks of listing we had a buyer--and at asking price! This was quite the feat considering the housing market and buyers during this time of the year. As expected, the close was smooth, and they provided expert guidance during the entire process. They were great intermediaries between ourselves and the buyers, and always put our interest first. In the same vein as the sale of our home, the buying process was a delight. Susie and John located prospective homes based on our wants/needs and budget, and were always available to see homes were interested in. We must have looked at 10-20 homes over a 2 week period at the beginning of the year, and they were patient with us when none of the homes were exactly right; the market was stale at this time of the year. By the end of January, the perfect home hit the market, and we were in escrow within 3 days of the home's listing. Again, John and Susie handled everything in relation to the negotiations during the close of our purchase, and they coordinated and managed all inspections, termites, plumbers, electricians etc. on our behalf. To make things more complicated, we had to close within 12 days at the seller's request--and Susie and John pulled it off without an issue. Even after closing, Susie and John coordinated any work that we needed to have done prior to move-in as a result of our inspection. I am sure that I am forgetting some of the amazing service we received from John and Susie, but the bottom line is that they are wonderful to work with. There wasn't a touch point in the process that wasn't made easier by their vast knowledge and customer service. If you have a home to sell, or purchase, you would be hard pressed to find anyone better than Susie and John. They are true professionals who put their clients first!
Susie and John are the BEST! They assisted me in selling my townhome in May 2019. The association had a pending earthquake retrofit and they worked with prospective buyers to help them understand that the retrofit would be in their best interests after the work was complete. They are ethical and caring and spent a lot of time responding to my questions and working with me to develop a strategy to sell my home. I have no hesitation in recommending them to anyone with a house to sell or lease.
This was the second working with John and Susie, and this time we used them to both sell our previous residence as well as assist us in locating our new forever home! With their help, we were able to sell our home in an extremely short amount of time, and we could not have asked for a more amazing experience with looking for our next home! They both have their own unique styles, and it's nice hearing input from both of them, as we would often get to hear two sides of the same coin. This was very helpful when determining whether or not to place an offer. They were very helpful in finding potential homes, setting up walkthroughs, and negotiating offers! We will definitely work with John and Susie again in the future, and highly recommend them to anyone looking for a fantastic real estate team in the area.
We first met John a couple years ago when we were considering a town home. He was a local agent who toured the property with us. We didn't purchase, waiting to buy a house instead. However, John left an impression that made us want to reach out nearly two years later to help with finding our first home. We also met Susie at this point. They both immediately made us feel like family, considering our needs every step of the way. Their patience was also appreciated, as we viewed over 30 properties. They never tried to push a property on us. Every time they reassured us that "the right one is out there", and right they were... We found an amazing house that we are now turning in to a home for our family. Once escrow started, Susie and John were well ahead of the game. Their knowledge and experience helped guide us through the entire process. It actually made our escrow period an enjoyable experience. Upon close of escrow they weren't done; they continued to be present for support and any questions we had. Needless to say, Susie and John are amazing realtors and even better people. We will recommend them to anybody looking for a realtor, and most definitely work with them again if we ever buy/sell in the future.
I cannot recommend and praise Susie and John Forrest highly enough! We have just sold our house with them representing us as sellers, and it has been the very best real estate experience we have ever had. They are kind, generous, smart, thoughtful and honest. We sold our house for full price within five days of them taking the listing, having been told by another local agent that no one ever gets full price in our area! They go above and beyond, and are constantly reassuring and positive. Selling our house was not unproblematic for them, as we encountered several setbacks along the way - unforeseen problems that with many real estate agents would have been stressful. But they took all these issues totally in their stride, generously giving of their time and energy, and in so doing they shielded us, allowing us to devote our time to the logistics of our move. If you want the very best real estate agents to represent you on your sale, or to find you a property to buy, please do yourselves a great favor, and choose Susie and John!
John and Susie were great! Very knowledgeable, easy to work with. Not just pretty people, Honest and Sincere! They helped us get above and beyond what we were asking for. Great strategists when it came to the market. A+ in our book!
We have used John and Susie now twice and Every time our expectations are exceeded!! As a husband and wife duo they add such a personal touch to the whole experience! If one is not available the other will pick up right where you left off - love that!! They are very in touch with the market, very smart with their listing suggestions and are there to make the overall experience as easy and painless as possible. At the end of our sale process we feel like they are family!!! Choosing the Forest's as our agent is the BEST decision we have ever made!!
If I could give more than 5 stars I would! Susie and John Forrest are truly amazing agents with their great knowledge of the market and nothing but the clients interests in mind. The over and above service attitude stands out. We were first time buyers and Susie and John guided us through every step of the process with great professionalism. The result was the purchase of our dream home. I am very pleased to recommend Susie and John Forrest.
John and Susie were fantastic to work with. They are extremely knowledgeable about the market and real estate. They worked tirelessly to sell my home and stayed with us at every step until the process was complete. I knew they always worked for me and kept my best interests in mind. They were always available and accessible with whatever questions I had.
I have to first start with the fact that I found Susie and John Forrest on Zillow, probably just like you! I stumbled across them, and knew immediately upon talking to Susie for the first time that I wanted them to help me buy my first house. Both of them treated me like family from the first moment, and always went out of their way to take me under their wings! Being a first time home buyer, I had no idea what I was doing. Both Susie and John explained the entire process, and re-explained over and over again until I had it all straight.
They were with me every step of the way from making my offer, to hiring inspectors, to hiring more inspectors, making repairs, negotiating, filling out all the paperwork, meeting deadlines, and getting everything else completed that needed to get done! I know this is their job, but they handled everything with a little extra special thought and care, and this is what separates them from others. Susie and John Forrest were amazing to work with! They were always available to me, taught me so much I didn't know, had my back with things I needed to consider and knew nothing about, and were always positive and helpful. Not only did I get in to my first home, but I also feel like I made dear friends for life. I highly recommend doing business with them, you will not be disappointed!